Solutions

Solutions for the problems food businesses face most.

A problem rarely sits in one place. A menu decision moves purchasing, labour and GP. A supplier change moves consistency and service. We support you to work out where to focus.

Hospitality food business

By challenge · By sector

Solutions by challenge

The problems we see most

Starting out

“We’re thinking of starting a food business, but not sure where to start.”

Our solution: Starting out and concept creation

We support you to test the idea before you commit money: who it is for, what the menu should be, what the site and kitchen need, and whether the numbers work.

Where we look first

The concept and who it is for

A menu your kitchen and budget can deliver

Start-up costs, GP targets and break-even

Concept

“I have an idea for a food concept and want to shape it.”

Our solution: Starting out and concept creation

We turn a dish, a cuisine or a gap in the market into a concept customers understand and a kitchen can deliver, with costs and prices that work.

Where we look first

Who it is for and why they will choose you

Menu architecture, signature dishes and pricing

Test cooks and a concept document for partners or investors

Ratings

“Our food hygiene rating needs to improve.”

Our solution: Food safety, ratings and EHO support

We audit your site against the areas an inspector scores, fix the weakest first and support a re-visit once the work is done. The score is always the inspector’s decision.

Where we look first

Hygienic handling, structure and management confidence

Records, cleaning and temperature controls

A dated action plan and re-visit support

EHO

“We have an EHO inspection coming, or we have just had one.”

Our solution: Food safety, ratings and EHO support

We prepare the kitchen and the team beforehand, or help you respond to the report and any notices afterwards.

Where we look first

A mock inspection against what an EHO checks

Team briefing for inspection day

Responding to reports and improvement notices

Food safety

“We’re not confident in our food safety and allergen processes.”

Our solution: Food safety, ratings and EHO support

We review HACCP, allergen information and records, and how the team uses them during service.

Where we look first

HACCP plan and safer-food records

Allergen matrix, labelling and service protocol

Team training and supplier approval

GP

“Our gross profit is under pressure.”

Our solution: GP and menu performance

We review the factors behind performance: recipes, portions, menu pricing, purchasing, yield and waste.

Where we look first

Recipe costing against what is actually plated

Menu mix: which dishes sell and what each earns

Supplier prices, yields and portion control

Labour

“Labour is costing more, but service still feels stretched.”

Our solution: Labour and workflow

We look at workflow, preparation, responsibilities and how the operation uses the hours it already pays for.

Where we look first

Rota against covers, hour by hour

Prep systems and menu complexity

Skill mix on the busiest shifts

Openings

“We’re opening a new site.”

Our solution: New openings

We plan the food and operational detail that has to come together before launch, and pressure-test it.

Where we look first

Menu feasibility for the kitchen you have

Labour model and opening rota

Suppliers, allergen system and launch timeline

Consistency

“The food isn’t consistent.”

Our solution: Consistency and standards

We review recipes, specifications, training and practical checks across shifts and sites.

Where we look first

Recipe cards and plating specs

Prep guides and QC checks

Supplier consistency on key lines

Menu

“We need a new menu or product.”

Our solution: Menu development and NPD

We develop ideas with the customer, the kitchen, the brand and the numbers in mind.

Where we look first

Brand fit and customer appeal

Kitchen practicality and cost

Rollout across sites

Suppliers

“We’re buying from too many suppliers, or not getting the value we need.”

Our solution: Procurement

We review purchasing arrangements, product specifications, ordering and supplier fit.

Where we look first

Spend by supplier and category

Specifications quotable like for like

Ordering routines and delivery checks

Waste

“Waste is higher than it should be.”

Our solution: Waste audits

We find where waste happens, from purchasing and storage to prep, portions and menu choices.

Where we look first

A measured waste audit

Storage and stock rotation

Portions and over-production

Operations

“Our operation feels harder than it needs to be.”

Our solution: Operational efficiency

We identify friction in routines, kitchen flow, stock management, handovers and communication.

Where we look first

Kitchen flow and prep routines

Stock and ordering

Handovers between shifts

Growth

“We want to grow without losing what makes us good.”

Our solution: Growth and multi-site

We build ways of working that hold quality and consistency as the business expands.

Where we look first

Standards and playbooks

Site audits

Franchise and partner standards

Solutions by sector

What matters in your kind of kitchen

Hospitality food business

Restaurants and groups

GP, consistency and menus that roll out across sites.

Margins that slip after a menu change, dishes that vary between chefs and sites, and labour that peaks on the wrong shifts.

GP recovery

Menu development

Multi-site standards

Hospitality food business

Hotels

Breakfast, banqueting, room service and outlets run from one kitchen.

Several revenue streams share one kitchen and one team. Breakfast and banqueting margins, outlet P&Ls and brand or franchise standards all pull on the same people.

Outlet P&L

Banqueting specs

Brand standards

Hospitality food business

Pubs, bars and clubs

Food a small team can deliver well, including members’ and golf clubs.

Menus sized to a small kitchen, trade that swings with the season or event days, and wet-led sites building food sales without losing margin.

Menu simplification

Rotas

Supplier consolidation

Hospitality food business

Care homes

Nutrition, texture-modified diets and cost per resident per day.

Cost per resident per day across several homes, IDDSI texture-modified and fortified menus, and dietary and allergen records that stand up to inspection.

Menu cycles

IDDSI diets

Spend per home

Hospitality food business

Schools and education

School food standards, allergen control and tight per-meal budgets.

Meeting school food standards, controlling allergens with young children, and holding cost per meal as food prices rise.

Menu cycles

Allergen control

Cost per meal

Hospitality food business

Food brands and caterers

NPD, specifications and supply that scales.

Products that move from a development kitchen to production, specifications that co-packers and sites can follow, and contract margins that hold.

NPD

Specifications

Contract margins

Start with one challenge. Find the right solution.

Book a discovery call